Digital Impetus

How to Control Fake Orders on Your eCommerce Website(D2C)

Fake orders are requests that people leave in your online store with no intention of purchasing a thing. Fraudulent orders are made for a variety of goals and methods. If such orders are placed repeatedly, the online store system suffers as well. Managers squander time processing bogus tickets, while real customers are served late.

E-commerce fraudulent orders are merely one aspect of the larger ad fraud problem. Fraudsters are constantly coming up with new ways to make money. Some applications, for example, simulate the behaviors of a legitimate user while bypassing all security and verification measures.

A fraudulent order on an eCommerce portal is one that was placed to deceive the seller.

  • Call them for security purposes.
  • Confirm once before shipping the order.
  • Install the security software.
  • Verify the address with an AVS system.

How to identify fake orders There are a few indications that your online store is under attack:

  1. Many orders left at a given period, for as throughout the night;
  2. A significant increase in orders despite little advertising activity;
  3. In the phone field, there is a chaotic set of digits, and random characters replace personal data.
  4. Identical user activity on the same traffic channel
  5. Consecutive orders where all of the info is filled out correctly, but following order confirmation, the client says he hasn’t left any requests and has never heard of your store.
  6. Many unconfirmed orders occurred because you were unable to call the client or the number was invalid.

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